Find care you can actually access.
Access OS is an independent directory experiment built around a simple question: what happened when someone tried to use this provider with this plan?
What this product does
Public provider directories tell you who is listed. Access OS puts that directory evidence beside reports from people who tried to contact a provider, so you can see both the source data and the uncertainty around it.
The first release focuses on New York and mental-health access. It starts with public government and provider-network data, then adds plan-scoped community evidence as people use the product.
What a score means
Scores summarize the evidence currently available for a provider and selected plan. Recent reports matter more than old reports, and conflicting reports lower confidence rather than disappearing into an average.
A score is not a guarantee, an endorsement, or a prediction that an appointment will be available. When there are no recent reports, the product should show uncertainty instead of treating a directory listing as confirmed access.
Independence and affiliation
Access OS is not operated by a health plan, provider, government agency, or healthcare system. It is not affiliated with or endorsed by any of the organizations whose public data it references.
Providers and insurers do not pay for placement. Directory inclusion is not a finding that a provider accepts a particular patient or remains in a network today.
Help improve the evidence
If you have actually contacted a provider, you can submit a plan-scoped report from the provider page. Reports are evidence about an experience, not a public comment board. Do not include names, diagnoses, or other sensitive details in a report note.